Reviews

I was told that I would need windshield wipers to pass inspection however, I just got new windshield wipers the day before. So they also gave me a list of things that I would need to have done soon and definitely before next inspection. I questioned my advisor about the windshield wipers and told him that they were brand new and he checked and agreed that they were brand new. So I asked him what happened what the problem was with why he was gonna reject my car due to the windshield wipers and he said oh he was working on two cars at the same time and got confused. My question is how do I know he didn’t get confused on all the other items that he says that I’m gonna need?

Very nice and communicated well

Bryant was amazing, went out of his way to help. If I could give more stars I would.

Rita is always very responsive and helpful aligning schedules and return of the vehicle quickly

My service manager was Jeffrey Bustamante, and he provided an absolutely excellent experience. He was professional, welcoming, and kept me clearly updated throughout the entire process. The service was completed smoothly and efficiently, and I truly appreciated his top-notch customer care. Please pass along my compliments and thanks to Jeffrey!

Easy to buy. Easy to receive.

The team at this service center have always taken great care, with superb customer service. Thank you to Riya and the team!

Santiago is a very nice person and he helped me out with my car purchase and after care as well. Overall my experience is very good and positive with service.

Excellent experience at Joyce Koons Buick GMC! The entire team was friendly, professional, and very helpful throughout the process. They made buying my Buick Envista easy and stress-free, and I really appreciated their honesty and customer service. I’m very happy with my purchase and would definitely recommend Joyce Koons Buick GMC to anyone looking for a new vehicle.

The SA Andrew was great. He explained they were busy but would get me in a quick as he could. I took my work into the waiting area and was surprised how soon he said I was ready. I did not get my work finished.